Protiviti and the client estimate at least a $7.5 million bottom-line profit enhancement exists as a result of Protiviti’s initial assessment, which uncovered the following:
- $5 million from void fraud and theft. Protiviti observed direct theft of cash by cashiers on duty and further research indicated multiple cashiers were voiding sales, stealing cash and negating the client’s profits and, ultimately, its EBITDA.
- $2.5 million from discount abuse. Protiviti’s research into employee and customer discounts identified opportunities to capture sales and decrease food costs.
- Inability to measure risk level by restaurant. Protiviti developed a scorecard for each of our client’s locations that included all point-of-sale transactions, along with sales, voids, no sales, food costs, register over/shorts and employee tenure, to arrive at a score for every restaurant.
Protiviti is currently working with this client to make these enhancements.
How We Help Companies Succeed
Loss from theft, shortage control and procedure error is an unnecessary drain on corporate profitability. Protiviti’s Loss Prevention team provides proven senior industry leaders to assist organizations with reducing inventory and cash losses. Protiviti’s team will identify, prioritize, develop and execute strategies to attack loss and enhance profitability.